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Privacy Policy

Last Updated: 24th February, 2026

1

Introduction

Unicsi Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at:

Ward No. 2 Lohadanda, Dandadih Jainagar,
Jainagar (Koderma), Koderma,
Jainagar, Jharkhand, India – 825109

(hereinafter referred to as "Unicsi", "Company", "We", "Us", or "Our") operates the Unicsi web application, website, and related services (collectively referred to as the "Platform").

We are committed to protecting the privacy of users accessing or using our Platform. By using the Platform, you agree to the terms of this Privacy Policy.

2

Information We Collect

We collect information in the following categories:

AInformation Provided by Users

When you register or use the Platform, we may collect:

  • Full Name
  • Business Name
  • Email Address
  • Mobile Number
  • Business Address
  • GST details (if applicable)
  • Bank account details (for payouts/refunds)
  • Customer details uploaded by sellers for order fulfillment
  • Supplier information (for sourcing and coordination)

If you upload customer data for order processing, you confirm that you have obtained lawful consent from such customers.

BAutomatically Collected Information

When accessing the Platform, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Usage activity
  • Session duration
  • Log information

This information helps us improve performance and user experience.

3

Use of Information

We use collected information for:

  • Account verification
  • Order processing and fulfillment
  • Product sourcing operations
  • Payment processing and refunds
  • Customer support
  • Marketing communications (SMS, Email, WhatsApp)
  • Running advertisements and targeted marketing
  • Platform improvement and analytics
  • Compliance with legal requirements

You may opt out of marketing communications at any time.

4

Sharing of Information

We may share your information with:

  • Logistics partners
  • Payment gateway providers
  • Technology and hosting providers
  • Marketing and advertising partners
  • Government authorities when required by law

We do not sell personal data to third parties.

5

Payment Processing

All payments are processed through secure third-party payment gateways.

Unicsi does not store debit/credit card information.

6

Cookies

We use cookies and similar technologies to enhance user experience and analyze traffic.

You may disable cookies via browser settings; however, some features may not function properly.

7

Data Retention

We retain user information:

  • As long as your account remains active
  • As required for legal or compliance purposes
  • For resolving disputes or fraud prevention

Users may request account deletion by contacting us at:

privacy@unicsi.com
8

Data Security

We implement reasonable technical and organizational measures to protect user information in compliance with applicable Indian laws.

However, no digital system is completely secure, and users acknowledge associated risks.

9

User Rights

Users may:

  • Request access to their data
  • Request correction of inaccurate data
  • Request deletion of their data

Requests may be submitted via:

privacy@unicsi.com
10

Children's Policy

The Platform is not intended for individuals under 18 years of age.

11

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated policy.

12

Contact Details

Unicsi Private Limited

Ward No. 2 Lohadanda, Dandadih Jainagar
Jainagar (Koderma), Jharkhand – 825109

privacy@unicsi.com